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TecnoSupport (Do It Yourself) – Customer service software. The TecnoSupport platform is the ideal customer service software to provide pre- and post-sales support. It works with multiple simultaneous operators, who can hold written conversations online. They can also respond to support tickets and create a knowledge base for users to reference.
In this sense, TecnoSupport is a complete system (Customer Service Software) of Technical-Commercial Support for Customer Support Centers and/or Call Centers. It has Online Chat, Support Tickets (for handling Requests, Complaints, Claims or Suggestions – PQRS) and Knowledge Database.
Customer service software isthe future of companies. And not making this decision means being left behind in the competition that digital transformation means. For this reason, we insist that you learn about this wonderful service that allows you to offer better care. So, imagine being able to manage a center of simultaneous operators that handle your high volume of requests. Well, you can achieve it with TecnoSupport (Do It Yourself). Not to mention the time it will save your work teams.
On the other hand, choosing the TecnoSupport (Do It Yourself) platform translates into going one step further in managing customer relationships with the company. Thus, with the inclusion of this technology,your center of attention will be a reality.
Finally, atTecnoSoluciones we care about the growth of your company. That is why we have prepared ourselves to be able to talk to you about multiple topics in the digital world. If you would like more information on this or other topics, you can contact us. We have a team of expert consultants who can advise you. Plus, we use this technology, so… who better than us to teach them? Don’t hesitate any longer and become part of this great family.
